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STUDIO INFO

BROW DOWN STUDIO IS LOCATED AT:

The Collection- 527 W 7th Street #400 Los Angeles CA. 90014
Please have a seat in the lobby on the 4th floor, and we will grab you at your appointment time!

PARKING:

PLEASE ALLOW AN EXTRA 15 MINUTES FOR PARKING!

A) Street Meter Parking

B) Paid lot: 725 Grand Ave Los Angeles, CA 90017

C) THE BLOC (700 w 7th street) is one block away and validates with purchase, but please park at your own risk.

LATE/CANCELLATION POLICY:

Clients will be subject to a 50% charge of their scheduled service in the instance that they are:

A) More than 10 minutes late (this is a firm 10 minute grace period)

B) Do not call, email, or text 24 hours in advance to reschedule or cancel.

C) Are a no call/ no show

SERVICE REVIEWS:

Are an important part of keeping a small business alive! Your reviews on Yelp, Google, and Genbook are greatly appreciated.

COVID-19 INFORMATION:

Please complete this mandatory form prior to your appointment:

COVID-19 CONSENT FORM
COVID-19 STUDIO SAFETY GUIDELINES
At Brow Down Studio, the safety of our clients, team and community is our number one priority. Clients must adhere to the following new safety guidelines:

1) Wellness Check Prior to arrival- All clients will be texted a link prior to their appointment. This link will be directed to a wellness check questionnaire that must be completed before arrival. Please reschedule your appointment if you have any symptoms of COVID-19.

2) Masks are mandatory- We will not be able to serve any client not wearing a mask.

3) Touchless temperature checks upon arrival- We will not be able to serve any clients with active fever.

4) Sanitize upon arrival- Please sanitize your hands at our sanitizing station before entering and after exiting our treatment room.

5) Reduce personal belongings- Please keep personal belongings to a minimum

6) No Guests allowed- Please come to your appointment alone unless you are a legal guardian accompanying a minor under 18.

7) Contactless Payment- Consider paying by Venmo:@browdownstudio, or by credit card. If you pay by cash, it must be exact change as we will not be carrying cash at this time.