BROW DOWN STUDIO IS LOCATED AT:
The Collection- 527 W 7th Street #400 Los Angeles CA. 90014
Please have a seat in the lobby on the 4th floor, and we will grab you at your appointment time!
PARKING:
PLEASE ALLOW AN EXTRA 15 MINUTES FOR PARKING!
A) Street Meter Parking
B) Paid lot: 725 Grand Ave Los Angeles, CA 90017
C) THE BLOC (700 w 7th street) is one block away and validates with purchase, but please park at your own risk.
LATE/CANCELLATION POLICY:
Clients will be subject to a 50% charge of their scheduled service in the instance that they are:
A) More than 10 minutes late (this is a firm 10 minute grace period)
B) Do not call, email, or text 24 hours in advance to reschedule or cancel.
C) Are a no call/ no show
SERVICE REVIEWS:
Are an important part of keeping a small business alive! Your reviews on Yelp, Google, and Genbook are greatly appreciated.
PAYMENT:
Cash and Venmo are preferred, but we also accept all major credit cards.
COVID-19 SAFETY INFORMATION:
At Brow Down Studio, the safety of our clients, team and community is our number one priority. Clients must adhere to the following new safety guidelines:
1) Wellness Check Prior to arrival- All clients will be texted a link prior to their appointment. This link will be directed to a wellness check questionnaire that must be completed before arrival. Please reschedule your appointment if you have any symptoms of COVID-19.
2) Masks are mandatory- We will not be able to serve any client not wearing a mask.
3) Touchless temperature checks upon arrival- We will not be able to serve any clients with active fever.
4) Sanitize upon arrival- Please sanitize your hands at our sanitizing station before entering and after exiting our treatment room.
5) Reduce personal belongings- Please keep personal belongings to a minimum
6) No Guests allowed- Please come to your appointment alone unless you are a legal guardian accompanying a minor under 18.
